Our Services

Get 15% Discount on your First Order

See attached. Reflect and Relate, 6th Edition Chapter 7: Listening Actively Copyright © 2022 Bedford/St. Martin’s. All rights reserved.

October 22, 2024

See attached.

Reflect and Relate,
6th Edition

Chapter 7: Listening Actively

Listening: A Five-Step Process

Listening:

• Receiving

• Attending

• Understanding

• Responding

• Recalling

Receiving

Hearing: Sound wave vibrations travel along acoustic

nerves to your brain.

Step 1: Receiving—seeing and hearing

• Noise pollution can cause hearing impairment.

Attending

Step 2: Attending—devoting attention to the

information you’ve received

• Salience is a factor in determining the extent of

attending.

• Limiting multitasking online improves attention.

• Elevating your attention improves it.

• Mental bracketing: Systematically putting aside

irrelevant thoughts

Understanding

Step 3: Understanding—interpreting meaning

• New information is housed in short-term memory,

compared with your long-term memory.

Responding

Step 4: Responding—conveying your attention and

understanding after someone shares

• Feedback: Given while others talk

• Back-channel cues: Signal you’ve paid attention to and

understand specifics

• Paraphrasing: Summarizing others’ comments after

they’ve finished talking

Recalling

Step 5: Recalling—remembering information

• Mnemonics: Devices that aid memory

The Five Functions of Listening

Listening functions:

• Listening to comprehend

• Listening to discern

• Listening to analyze

• Listening to appreciate

• Listening to support

Adapting Your Listening Purpose

Essential part of active listening is adapting your listening

purposes to the changing demands of interpersonal

encounters.

Mediated listening: Receiving/attending

to/understanding/

responding to/recalling sounds and images through media

channels.

Understanding Listening Styles

Both culture and gender affect listening styles.

Four Listening Styles

Listening style: Habitual pattern of listening behaviors

• Task-oriented listeners

• Rational listeners

• Critical listeners

• Analytical listeners

Gender Differences in Listening Styles

Women: More likely to use people-oriented and content-

oriented styles

Men: More likely to use time-oriented and action-oriented

styles

Culture and Listening Styles

Effective listening varies across cultures.

• In the United States: Time- and action-oriented listening

styles dominate.

• In collectivistic cultures: People- and content-oriented

listening styles dominate.

Improving Listening Competence

Five types of incompetent listening:

• Selective listening

• Eavesdropping

• Pseudo-listening

• Aggressive listening

• Narcissistic listening

Selective Listening

Selective listening: Taking in only those bits and pieces

of information that are immediately salient and dismissing

the rest

• To overcome selective listening, practice techniques for

enhancing attention, like mental bracketing.

Eavesdropping

Eavesdropping: Intentionally and systematically setting

up situations so that you can listen to private

conversations

• Eavesdropping is both inappropriate and unethical.

Pseudo-Listening

Pseudo-listening: Behaving as if you’re paying attention

when you’re really not

Aggressive Listening

Aggressive listening (also called ambushing):

Attending to others solely to find an opportunity to attack

them

• Trolls: People who post online messages designed to

annoy others

Narcissistic Listening

Narcissistic listening: Self-absorbed listening

• Ignoring what others say and redirecting the

conversation to oneself

>Business & Finance homework help

Share This Post

Order a Similar Paper and get 15% Discount on your First Order

Related Questions

Description I’m an accounting student who is training at a non-profit private school in the accounting department and I’m looking for an experienced

Description I’m an accounting student who is training at a non-profit private school in the accounting department and I’m looking for an experienced tutor on StudyPool who can assist me in refining my final internship report. The ideal helper should have expertise in Accounting Academic Report Guideline(Co-op) The report should

Description ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi

Description ‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences Assignment 1 Spreadsheet Decision Modeling (MGT 425) Due Date: 05/10/2024 @ 23:59 Course Name: Spreadsheet Decision Modeling Student’s Name: Course Code: MGT 425 Student’s ID

About Me My name is Deanna Buchanan, and I am from a small town called Chester, SC. I have a 12-year-old son and I’m currently working as a

About Me My name is Deanna Buchanan, and I am from a small town called Chester, SC. I have a 12-year-old son and I’m currently working as a patient access consultant. I graduated from Winthrop University in 2011 majoring in Speech Pathology with a minor in Business Administration. I never really

This assignment is a continuation of assignment one (1). In Assignment one (1) you chose from one of the six (6) problems listed. For this assignment,

This assignment is a continuation of assignment one (1). In Assignment one (1) you chose from one of the six (6) problems listed. For this assignment, address the same issue from an applied (application) perspective. IMPORTANT NOTE: All writing for this assignment must be original. Content generated by Artificial Intelligence

Instructions are attached · Respond to at least two (2) peers · APA format in-text citations ·

Instructions are attached · Respond to at least two (2) peers · APA format in-text citations · 200 words each Peer 1: Carlynn Reflecting on patterns and routines in life that emulate aspects of classical conditioning has allowed me to realize it has been more common than not. As a

Respond meaningfully to at least two of your peers. Base your response on your classmate’s review of the speech, and include the following: · Compare

Respond meaningfully to at least two of your peers. Base your response on your classmate’s review of the speech, and include the following: · Compare and contrast your peer’s response with your own. How was their analysis different than yours for each of the following? · Audience · Introduction ·

Write out the solfege for the Alto part of the song “Jesu” in both Major (Do) and Minor (La) keys. This should be 7 pages long.

Week 2 Assignment 1: Literature Review Overview: Last week

Week 2 Assignment 1: Literature Review Overview: Last week candidates had the opportunity to talk to colleagues regarding areas of concern that are pertinent to the field of counseling. This week candidates will conduct a search of the literature about their topic and write a small-scale literature review. General Instructions

Blog: INTRA- AND INTERDISCIPLINARY COLLABORATION Imagine that you are a DNP-prepared nurse responsible for overseeing a large intensive care unit

Blog: INTRA- AND INTERDISCIPLINARY COLLABORATION Imagine that you are a DNP-prepared nurse responsible for overseeing a large intensive care unit (ICU). You have noticed that in the past three months, the number of nosocomial, or hospital-acquired infections (HAIs), has dramatically increased among patients who have undergone cardiovascular procedures. You would

InstructionsBefore doing this assignment, read the lesson on Visual Rhetoric and the Sample Visual Analysis given above. For this assignment, write a 1 -2

InstructionsBefore doing this assignment, read the lesson on Visual Rhetoric and the Sample Visual Analysis given above. For this assignment, write a 1 -2 page (300-600 words) visual analysis of the image The Toyota Ad.docx  using the information given in the lesson on visual analysis above.  This will be practice

ENG 130 Module Four Preliminary Introduction Template Complete this template by replacing the bracketed text with the relevant

ENG 130 Module Four Preliminary Introduction Template Complete this template by replacing the bracketed text with the relevant information. Selected text you will use for your project: [take a break by Nicole peluse] Write sentences to draw the reader into the paper. [Insert text.] Write sentences to provide an overview

Description Course Name: Cost accounting Course Code: ACCT 301 Semester: Summer term 23/24 Student’s Name: CRN: Academic Year: 144 /144 H For

Description Course Name: Cost accounting Course Code: ACCT 301 Semester: Summer term 23/24 Student’s Name: CRN: Academic Year: 144 /144 H For Instructor’s Use only Instructor’s Name: Students’ Grade: Restricted – ‫مقيد‬ Student’s ID Number Level of Marks: Purchase answer to see full attachment

Complete the following exercise to reinforce what you have learned about leading law enforcement staff, both sworn and non-sworn civilian staff. Your

Complete the following exercise to reinforce what you have learned about leading law enforcement staff, both sworn and non-sworn civilian staff. Your Assignment Interview a civilian who works in your department. What challenges do they face working with sworn personnel? Write down your thoughts. This exercise is graded. Understanding the

This activity asks you to review a diabetes dashboard and fact sheet used by Mercy Medical Center, a Vila Health affiliated hospital,

This activity asks you to review a diabetes dashboard and fact sheet used by Mercy Medical Center, a Vila Health affiliated hospital, and determine where the organization is falling short. Public Health Dashboard – Diabetes Eye Exam Foot Exam Hgb1c 2020 Patients by Race African American – 3% American Indian

Personal Health Records – Patient Concerns In this writing assignment, you will write a one- to two-page paper in which you describe

Personal Health Records – Patient Concerns In this writing assignment, you will write a one- to two-page paper in which you describe concerns in managing a personal health record. Step 1 Read the scenario: · Cindy is a 57-year-old single female who works as a graphic designer at a midsized paper

Directions and link of everything for this assignment or in the attachment 1 5 Insert Title Here Insert Your

Directions and link of everything for this assignment or in the attachment 1 5 Insert Title Here Insert Your Name Here Insert University Here Course Name Here Instructor Name Here Date Data Analysis: Descriptive Statistics and Assumption Testing Describe the Sun Coast Remediation data using the descriptive statistics tools discussed

I am seeking assistance with understanding the process of cellular respiration in eukaryotic cells. Specifically, I need a detailed explanation of the

I am seeking assistance with understanding the process of cellular respiration in eukaryotic cells. Specifically, I need a detailed explanation of the three main stages: glycolysis, the citric acid cycle (Krebs cycle), and oxidative phosphorylation. Additionally, I would like to understand how ATP is produced during each stage and how