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  Part 1: Identifying the Customer and Problem Describe a primary decision maker in your target segment: who they are, what they like, how they make

 

Part 1: Identifying the Customer and Problem

Describe a primary decision maker in your target segment: who they are, what they like, how they make buying decisions. Describe the primary problem(s) your organization, product or service will help them solve.

Part 2: Factors Influencing Customer Decisions

Provide a brief profile of your target segment using at least three of the following categories:

  • Geographic characteristics: e.g., location, region, population size or climate.
  • Personal and demographic characteristics: e.g., age, gender, family size, family life stage, income, personality.
  • Social and Psychological characteristics: e.g., culture, social class, lifestyle, motivation, attitudes, reference groups, beliefs.
  • Situational characteristics: e.g., buying situation, level of involvement, market offerings, frequency of use, brand loyalty.
  • B2B/organizational buying considerations: e.g., individual factors, organizational factors, business environment factors, types of complexity

Part 3: Reaching the Customer

Based on this profile, identify 2–3 marketing strategies or tactics you believe would be effective at reaching this target segment, and briefly explain why they are a good fit.

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